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Error-Can't execute SQL

Posted: Tue Feb 10, 2009 7:20 pm
by mehdihp
Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

hi I need ur help please . when I try to enter

.../index.php?a=add
.../admin/index.php

I have this masseg:

Can't execute SQL

Please notify webmaster at support@domain.com

Posted: Tue Feb 10, 2009 10:26 pm
by Klemen
Did you install the script like the readme.htm says?

SQL Can't Execute When non Admins click on HOME link

Posted: Wed Feb 11, 2009 3:05 am
by DiamondJones
Script URL:
Version of script: 2.0
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: SQL Can't Execute, staff sign in location,


Double checked the steps from readme.

I have this problem, but only when the staff - non administrator priviledged - try to return to the home page via the Home link in the admin panel.

On sign in, all users can see the home page, with proper permissions.

Other than this, the script works well.

Posted: Wed Feb 11, 2009 7:11 am
by mehdihp
Klemen : Did you install the script like the readme.htm says? yes

but when i click on New Install

it going to step 4 without step 2 and 3

Posted: Wed Feb 11, 2009 3:02 pm
by Klemen
@mehdihp: try manually editing the hesk_settings.inc.php file: download it from the server, open in notepad, change

Code: Select all

$hesk_settings['debug_mode']=0;
to

Code: Select all

$hesk_settings['debug_mode']=1;
upload again to the server, open admin/index.php and see what error message you get now.

@DiamondJones: there was a problem with the initial release, try downloading Hesk again and just upload all files (except header/footer.txt, hesk_settings.inc.php and the "install" folder) again, then close all browser windows and see if it now works ok.

Posted: Wed Feb 18, 2009 7:47 am
by mehdihp
worked - thx

Posted: Sun Feb 22, 2009 5:01 am
by DiamondJones
Just got a chance to reload all the files.

Works fine now. Thanks a lot.