Error-Can't execute SQL

Helpdesk for my helpdesk software

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mehdihp
Posts: 4
Joined: Tue Feb 10, 2009 7:10 pm

Error-Can't execute SQL

Post by mehdihp »

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

hi I need ur help please . when I try to enter

.../index.php?a=add
.../admin/index.php

I have this masseg:

Can't execute SQL

Please notify webmaster at support@domain.com
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Did you install the script like the readme.htm says?
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DiamondJones
Posts: 2
Joined: Wed Feb 11, 2009 2:53 am

SQL Can't Execute When non Admins click on HOME link

Post by DiamondJones »

Script URL:
Version of script: 2.0
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: SQL Can't Execute, staff sign in location,


Double checked the steps from readme.

I have this problem, but only when the staff - non administrator priviledged - try to return to the home page via the Home link in the admin panel.

On sign in, all users can see the home page, with proper permissions.

Other than this, the script works well.
Save Gas, Save the Economy with a Hydro Fuel Cell www.fuel-freedom.us
mehdihp
Posts: 4
Joined: Tue Feb 10, 2009 7:10 pm

Post by mehdihp »

Klemen : Did you install the script like the readme.htm says? yes

but when i click on New Install

it going to step 4 without step 2 and 3
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

@mehdihp: try manually editing the hesk_settings.inc.php file: download it from the server, open in notepad, change

Code: Select all

$hesk_settings['debug_mode']=0;
to

Code: Select all

$hesk_settings['debug_mode']=1;
upload again to the server, open admin/index.php and see what error message you get now.

@DiamondJones: there was a problem with the initial release, try downloading Hesk again and just upload all files (except header/footer.txt, hesk_settings.inc.php and the "install" folder) again, then close all browser windows and see if it now works ok.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
mehdihp
Posts: 4
Joined: Tue Feb 10, 2009 7:10 pm

Post by mehdihp »

worked - thx
DiamondJones
Posts: 2
Joined: Wed Feb 11, 2009 2:53 am

Post by DiamondJones »

Just got a chance to reload all the files.

Works fine now. Thanks a lot.
Save Gas, Save the Economy with a Hydro Fuel Cell www.fuel-freedom.us
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