Staff Rates

[hollandsedrop]

Staff his/her Rates display on main staff page.

How can we do?

[MPH2008]

You are wanting % of staff answers/completed tasks?

[hollandsedrop]

You are wanting % of staff answers/completed tasks?

No. Only rating display! (ex: 5 star)

[MPH2008]

I'm installing/updating our Hesk to the new version this week, so i'll look into what you are wanting to achieve and see if I can help out

[hollandsedrop]

I'm installing/updating our Hesk to the new version this week, so i'll look into what you are wanting to achieve and see if I can help out

Is there any progress on this issue?

[Klemen]

You can add something like this in the admin_main.php file:

Code: Select all

<p>Your rating: <?php
	$myuser['rating'] = $_SESSION['rating'];
	$alt = $myuser['rating'] ? sprintf($hesklang['rated'], sprintf("%01.1f", $myuser['rating']), ($myuser['ratingneg']+$myuser['ratingpos'])) : $hesklang['not_rated'];
	echo '<img src="../img/star_'.(hesk_round_to_half($myuser['rating'])*10).'.png" width="85" height="16" alt="'.$alt.'" title="'.$alt.'" border="0" style="vertical-align:text-bottom" />';
?></p>

[hollandsedrop]

You can add something like this in the admin_main.php file:

Code: Select all

<p>Your rating: <?php
	$myuser['rating'] = $_SESSION['rating'];
	$alt = $myuser['rating'] ? sprintf($hesklang['rated'], sprintf("%01.1f", $myuser['rating']), ($myuser['ratingneg']+$myuser['ratingpos'])) : $hesklang['not_rated'];
	echo '<img src="../img/star_'.(hesk_round_to_half($myuser['rating'])*10).'.png" width="85" height="16" alt="'.$alt.'" title="'.$alt.'" border="0" style="vertical-align:text-bottom" />';
?></p>

Perfect. Thanks.

[MPH2008]

I'm installing/updating our Hesk to the new version this week, so i'll look into what you are wanting to achieve and see if I can help out

Is there any progress on this issue?

Unfortunately i've only just managed to get around to installing it as we speak now. I'll have a poke around on our development/test server and see what can be achieved....

[Raven]

A late reply to an old'ish post I know but I have also just got around to installing this fine hack. All working fine so I also decided to add it to the: Profile section (/admin/profile.php) - this shows the stars just as they should be but when l I hover my mouse over it reports: User rated 5.0/5.0 (0 votes) when it should be: User rated 5.0/5.0 (1 votes).

As you can see, I have one vote but it states 0... This is only on the profile page too? Any help with this would be super

Cheers

**EDIT**
Just a quick edit, I am using HESK 2.0 for the time being

[Klemen]

Try changing

Code: Select all

$myuser['ratingneg']+$myuser['ratingpos']

to

Code: Select all

$_SESSION['ratingneg']+$_SESSION['ratingpos']

[Raven]

Cool that fixed it Thank you so much for your quick reply and top-notch support

Just a quick question, why do I need different code for both the profile.php and manage_users.php files? -- I would have thought that it would have worked the same...

[Klemen]

Because one has $myuser variables registered and the other one not. The version with "$_SESSION" should work fine on both.

[Raven]

Thanks Klemen, thats sorted it

[bibinthilakan]

Hi , is there is any option where we can integrate end user rating to " staff " (who made IT support recently ) ?
rating category - very good, good , average , not good

[Klemen]

There is no such function built-in, you would have to code it yourself.