Send Staff to open status ticket list

Helpdesk for my helpdesk software

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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Send Staff to open status ticket list

Post by hollandsedrop »

Hi,

How can i status is open tickets list to mail staff?


thanks...
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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

Post by hollandsedrop »

Is that make a rule scheduled?
Example: daily auto send mail
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hollandsedrop
Posts: 90
Joined: Tue Dec 30, 2008 11:29 am

?

Post by hollandsedrop »

Did you any idea?
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