Show the latest ticket topics

Helpdesk for my helpdesk software

Moderator: mkoch227

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Gross
Posts: 1
Joined: Wed Apr 02, 2008 7:14 pm

Show the latest ticket topics

Post by Gross »

I would like to show the latest ticket topics on the mainpage, to prevent users to report the same error.
I've tried to search for it, but I haven't found anything.
Could anyone help me?

Thanks
Jonas
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

I wouldn't recommend doing this as it would make a lot of your customers' private information public, including their name, e-mail address and any sensitive information entered into tickets. It would open your script to all kind of privacy concerns.
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