Script URL: http://www.matemedia.net
Version of script: 0.94
Hosting company: MateMedia
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: ticket tracking
Write your message below:
Entering an existing Tracking ID and clicking View Ticket results in a "page not found 404" error.
ticket tracking produces a 404 page
Moderator: mkoch227
That's because "ticket.php" file is missing on your server. Make sure you upload ALL files that come with Hesk.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
You should follow me on Twitter hereHelp desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
404 error when clicking tracking page
I received an email that a ticket was received. Then I clicked the "view your ticket" link, and lo and behold....a 404 page. ticket.php is ON my server...
Scot King
From the View source code of the page delivered after submitting a ticket:
<p> </p>
<h3 align="center">Ticket submitted</h3>
<p> </p>
<p align="center">Your ticket has been successfully submitted! Ticket ID: <b>9JLZTN788S</b></p>
<p align="center"><a href="http://www.mywebsite.com/support/ticket ... 788S">View your ticket</a></p>
mywebsite.com ???
I'd say you have a bug, as this code should be grabbing my info from the settings...don't you agree?
Scot King
From the View source code of the page delivered after submitting a ticket:
<p> </p>
<h3 align="center">Ticket submitted</h3>
<p> </p>
<p align="center">Your ticket has been successfully submitted! Ticket ID: <b>9JLZTN788S</b></p>
<p align="center"><a href="http://www.mywebsite.com/support/ticket ... 788S">View your ticket</a></p>
mywebsite.com ???
I'd say you have a bug, as this code should be grabbing my info from the settings...don't you agree?
I'd say you should double-check your settings page. Settings are stored in a file and they work fine for several thousand users, you do the math if this is a bug or not 
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
You should follow me on Twitter hereHelp desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
That was funny..
okee dokee...
That was funny. I had mywebsite.com in one of the fields.. That was an oversight on my part... ok.. it was a duh......
Is it possible to integrate with with a website template from my site? I want to take a header.php and a footer.php and squeeze in this program like a subway sandwich. The template would encompass all files for the client area.
That was funny. I had mywebsite.com in one of the fields.. That was an oversight on my part... ok.. it was a duh......
Is it possible to integrate with with a website template from my site? I want to take a header.php and a footer.php and squeeze in this program like a subway sandwich. The template would encompass all files for the client area.