Simple category change field option

Helpdesk for my helpdesk software

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Josh
Posts: 31
Joined: Wed Apr 04, 2007 3:13 pm

Simple category change field option

Post by Josh »

Script URL:
Version of script: 0.93.1
Hosting company: Internal
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: category

Write your message below:

First of all, this is a great script and seems to function perfectly on our internal web site. I know that it's coming in the next version, but is there a simple way to create a category change field? I'm not a coder by nature, but we will probably assign tickets by category so it would be great to be able to change this on the fly to route it to the correct person. I'll play with it some to see if I can figure it out on my own but I just thought I'd run it by some experts in the mean time.

Thanks for all the work creating this script.
Josh
Posts: 31
Joined: Wed Apr 04, 2007 3:13 pm

Post by Josh »

Well, I guess there are couple other posts like this. After trying to mod it myself, it's much harder than it might seem. Maybe I'm just impatient about the new version. Yeah, that's probably it.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Unfortunately yes, it's a bit hard to do it yourself if you don't know PHP well. It will be easy in the next version though.
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