Settings issue

Helpdesk for my helpdesk software

Moderator: mkoch227

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djrich
Posts: 6
Joined: Sat Feb 28, 2009 4:27 am

Settings issue

Post by djrich »

Script URL:
Version of script:2
Hosting company:1and1
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:admin info

Write your message below:
i just did a fresh clean install love it BUT whenever i go into settings, the database user name and pw have reverted to admin and whatever for the pw! each time i have to reinput the correct database user name and pw, why is this happening?

thank you
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Never heard that one before. I would recommend clearing your browser cache and cookies, closing all broser windows and then trying again.

If you open the hesk_settings.inc.php file (the one on your server using a FTP program) all the settings are correct?
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