SQL Error - Caused By Amount of Entered into Content Field?

[gsownsby]

Script URL: Intranet
Version of script: 2.0
Hosting company: Intranet
URL of phpinfo.php: Intranet
URL of session_test.php: Intranet
What terms did you try when SEARCHING for a solution: field size, maximum

A few days into evaluation of helpdesk software...continues to go well with few problems. One question about how much info can be entered into a knowledgebase article.

I attempted to enter a fairly lengthy amount of info into a single article. I suspect that the character count would be into the 5,000 or so range. When I submitted the article, I received an SQL error. I reduced the amount of text and it worked fine. I only received an error when trying to create articles with a lot of text.

So, does anyone know the maximum amount of text that can be entered into the content file of a knowledgebase article?

I suspect that the problem is the type of database field that has been defined for "content".

[Klemen]

Try turning the debug mode ON in settings then repeat the process and see exactly what error message you get now.

[gsownsby]

Will do. Thanks.