Knowledgebase Question

[Lee]

Loving the new update of this script!

Just one thing, is there a way to turn off the knowledgebase articles from the parent knowledgebase directory so I'm not left with a message saying no articles in this category? (see screenshot)

All my articles are in sub categories (see screenshot) so having this message saying no articles in this category looks out of place.




URL to script: http://apple.me.uk/hesk

Thanks

[Klemen]

That page will show only articles in that exact category, so articles placed in "Knowledgebase" category and not in any subcategories.

[Lee]

Yes that's why I want to remove what is outlined in the red circle.

[Klemen]

Change line 475 in knowledgebase.php from

Code: Select all

} // END if NumRows > 0

to

Code: Select all

} // END if NumRows > 0
if ($catid != 1)
{

and line 552 from

Code: Select all

if ($hesk_settings['kb_popart'] && $catid==1)

to

Code: Select all

}
if ($hesk_settings['kb_popart'] && $catid==1)

and see if that works.

[Lee]

That worked, Thanks for that!

[Raven]

An old post I know but I have just used this little hack on my installation of HESK 2.1 which worked fine

Thank you

[rebeloda]

Hi.

Believe this is not working for 2.6.5.

Code: Select all

if ($hesk_settings['kb_popart'] && $catid==1)

is not in the knowledgebase.php.

Any help, pls?

Tks

[Klemen]

The second line has changed to just

Code: Select all

if ($catid == 1)

[rebeloda]

Ok, tks.

Mind to give the hack to hide the message saying no articles in this category?

Tks
Rebelo

[rebeloda]

Hi, enjoying a lot this help desk script but woul really like to hide the message saying no articles in this category.

Any help pls...

Tks
Rebelo

[Klemen]

The instructions are in this topic, just the second line you need to search for has changed.

[rebeloda]

Yeap, just what the doctor ordered
Situation solved, my mistake, sorry.

Keep up the good work
Rebelo