Request: Export DB to excel.

[pkrclmuta]

/*************************************
Title:
Version:
Author:
Demo:
Download:
Website:

Short description:


*************************************/

Hi, i havent installed the script yet, because i need a way too export selected tickets to a excel format. Are you thinking to add this feature in future versions? I have searched a lot of helpdesk scripts and no one has the option to export to excel.

thx

[azWRX06]

/*************************************
Title: Export to Excel or Word
Version: 1.0
Author: Aaron Lee
Demo: NA
Download: NA
Website: NA

Short description: Exports hesk tickets to Excel
or Word. Original shell code acquired from
http://fundisom.com/phparadise/php/data ... L_to_excel#
modified and corrected by Aaron Lee.
*************************************/
Please see all notes at the end.

I DID NOT WRITE THE ORIGINAL SOURCE CODE. Someone with a lot more talent than myself did. I just worked the kinks out of it and altered it for Hesk.

Code: Select all

<?php

//EDIT YOUR MySQL Connection Info:
$DB_Server = "localhost";		//your MySQL Server 
$DB_Username = "";				 //your MySQL User Name 
$DB_Password = "";				//your MySQL Password 
$DB_DBName = "";				//your MySQL Database Name 
$DB_TBLName = "hesk_tickets";				//your MySQL Table Name
//$DB_TBLName,  $DB_DBName, may also be commented out & passed to the browser
//as parameters in a query string, so that this code may be easily reused for
//any MySQL table or any MySQL database on your server

$w=($_GET['w']);  //Grabs w from address

//DEFINE SQL QUERY:
//you can use just about ANY kind of select statement you want - 
//edit this to suit your needs!
$sql = "Select * from $DB_TBLName";

//Optional: print out title to top of Excel or Word file with Timestamp
//for when file was generated:
//set $Use_Titel = 1 to generate title, 0 not to use title
$Use_Title = 1;
//define date for title: EDIT this to create the time-format you need
$now_date = date('m-d-Y H:i');
//define title for .doc or .xls file: EDIT this if you want
$title = "Dump For Table $DB_TBLName from Database $DB_DBName on $now_date";
/*

Leave the connection info below as it is:
just edit the above.

(Editing of code past this point recommended only for advanced users.)
*/
//create MySQL connection
$Connect = @mysql_connect($DB_Server, $DB_Username, $DB_Password)
	or die("Couldn't connect to MySQL:<br>" . mysql_error() . "<br>" . mysql_errno());
//select database
$Db = @mysql_select_db($DB_DBName, $Connect)
	or die("Couldn't select database:<br>" . mysql_error(). "<br>" . mysql_errno());
//execute query
$result = @mysql_query($sql,$Connect)
	or die("Couldn't execute query:<br>" . mysql_error(). "<br>" . mysql_errno());

//if this parameter is included ($w=1), file returned will be in word format ('.doc')
//if parameter is not included, file returned will be in excel format ('.xls')
if (isset($w) && ($w==1))
{
	$file_type = "msword";
	$file_ending = "doc";
}else {
	$file_type = "vnd.ms-excel";
	$file_ending = "xls";
}
//header info for browser: determines file type ('.doc' or '.xls')
header("Content-Type: application/$file_type");
header("Content-Disposition: attachment; filename=database_dump.$file_ending");
header("Pragma: no-cache");
header("Expires: 0");

/*	Start of Formatting for Word or Excel	*/

if (isset($w) && ($w==1)) //check for $w again
{
	/*	FORMATTING FOR WORD DOCUMENTS ('.doc')   */
	//create title with timestamp:
	if ($Use_Title == 1)
	{
		echo("$title\n\n");
	}
	//define separator (defines columns in excel & tabs in word)
	$sep = "\n"; //new line character

	while($row = mysql_fetch_row($result))
	{
		//set_time_limit(60); // Optional
		$schema_insert = "";
		for($j=0; $j<mysql_num_fields($result);$j++)
		{
		//define field names
		$field_name = mysql_field_name($result,$j);
		//will show name of fields
		$schema_insert .= "$field_name:\t";
			if(!isset($row[$j])) {
				$schema_insert .= "NULL".$sep;
				}
			elseif ($row[$j] != "") {
				$schema_insert .= "$row[$j]".$sep;
				}
			else {
				$schema_insert .= "".$sep;
				}
		}
		$schema_insert = str_replace($sep."$", "", $schema_insert);
		$schema_insert .= "\t";
		print(trim($schema_insert));
		//end of each mysql row
		//creates line to separate data from each MySQL table row
		print "\n----------------------------------------------------\n";
	}
}else{
	/*	FORMATTING FOR EXCEL DOCUMENTS ('.xls')   */
	//create title with timestamp:
	if ($Use_Title == 1)
	{
		echo("$title\n");
	}
	//define separator (defines columns in excel & tabs in word)
	$sep = "\t"; //tabbed character

	//start of printing column names as names of MySQL fields
	for ($i = 0; $i < mysql_num_fields($result); $i++)
	{
		echo mysql_field_name($result,$i) . "\t";
	}
	print("\n");
	//end of printing column names

	//start while loop to get data
	while($row = mysql_fetch_row($result))
	{
		//set_time_limit(60); // Optional
		$schema_insert = "";
		for($j=0; $j<mysql_num_fields($result);$j++)
		{
			if(!isset($row[$j]))
				$schema_insert .= "NULL".$sep;
			elseif ($row[$j] != "")
				$schema_insert .= "$row[$j]".$sep;
			else
				$schema_insert .= "".$sep;
		}
		$schema_insert = str_replace($sep."$", "", $schema_insert);
		//this corrects output in excel when table fields contain \n or \r
		//these two characters are now replaced with a space
		$schema_insert = preg_replace("/\r\n|\n\r|\n|\r/", " ", $schema_insert);
		$schema_insert .= "\t";
		print(trim($schema_insert));
		print "\n";
	}
}

?>

If you wanted to you could grab the Hesk included files instead of making the connection manually. I was just in a hurry.

You can change the table name or place another catcher and pass it through the URL.

Why one table at a time? The DB behind Hesk is relationship based. You can't model relational one to many relationships in a flat file.

NOTE: To export to Word, the URL should be formatted as such;

http://site.com/hesk/export.php?w=1

"?w=1" being the key to the Word doc.

Now you can place the link somewhere in your admin pages for easy export.

Hope this helps.