prevent customer from closing ticket

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flagadajones
Posts: 1
Joined: Mon Dec 08, 2008 11:37 pm

prevent customer from closing ticket

Post by flagadajones »

hi klemen and thanks for your script.

Id like to know how to prevent customers who post tickets from seeing the part saying closing/opening ticket. I dont want them to close or open it by themselves.

Id like administrator and users to be able to see / modify it only.

Sorry for my poor english.

vince
Klemen
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Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

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