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jwp_jfo
Posts: 3
Joined: Thu Nov 20, 2008 10:58 am

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Post by jwp_jfo »

Script URL: https://intra.reitoria.ul.pt/pedidos_dom (it's in a private network!)
Version of script: hesk0941
Hosting company: Universidade de Lisboa
URL of phpinfo.php: http://webserver02.nic.ul.pt/phpinfo.zip
URL of session_test.php: http://webserver02.nic.ul.pt/sessiontest.zip
What terms did you try when SEARCHING for a solution: "Your session has expired"

Write your message below:

I've read the readme.html, searched Google and this forum and followed the hints I've found, session tests turned out OK, the suggested code changes doesn't seem to apply to this code version.

I'm unable to go around this message "Your session has expired, please login using the form below."

Thanks,
Jhonny
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Probably problems with sessions. Extract session_test.php and phpinfo.php files form the Zip before uploading them (so you upload the php files and not Zip archive) so we can have a look!
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

The problem is you have session.auto_start activated. Try editing file common.inc.php (inside inc folder), change

Code: Select all

session_name('HESK');
to

Code: Select all

ini_set('session.auto_start',0);session_name('HESK');
Also you have a VERY old version of PHP installed I would recommend that you (or your server admin) upgrades PHP to the latest PHP 4 or 5 version.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
jwp_jfo
Posts: 3
Joined: Thu Nov 20, 2008 10:58 am

Post by jwp_jfo »

Hi!

I've donne as you told:

function hesk_session_start() {
// by JWP, Klemen suggestion session_name('HESK');
ini_set('session.auto_start',0);session_name('HESK');

It didn't work.

As for the PHP version, it is the latest that comes with RHEL 3 distribution :(

I've tested this version at home with the latest XAMMP, it works fine.
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