cannot log in

Helpdesk for my helpdesk software

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NateBMiller

cannot log in

Post by NateBMiller »

Script URL: internal
Version of script: .92
Version of PHP: 4.3.1
Hosting company: n/a
Have you searched THIS FORUM for your problem: yes
(if not please do before posting)
If so, what terms did you try:

Write your message below:
I'm having trouble logging into hesk. whenever I go the the admin page to log in the first time I try I get a session timeout message and have to input my password again. Then when I do that I get an internal server error (500). This is on the initial Administrator account. Do I have something setup incorrectly in apache or php??? I'm running this internally at work so I can make any changes needed to the server.
NateBMiller

P.S.

Post by NateBMiller »

forgot to mention this is running on Windows 2000
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hi,

I also have a computer with Win 2000 and it works ok there. Upload this file to your server and see what it says.

http://www.phpjunkyard.com/extras/session_test.zip

Regards
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Lonesome Walker
Posts: 5
Joined: Tue Jun 21, 2005 4:44 pm

Post by Lonesome Walker »

First of all:

Which Service Pack do you have installed?

Which webserver do you use?


I translated the script into german, so i had to read the whole source.

One word: B R I L L I A N T ! ! !

The error handling is okay, so it depends on your webserver.

If you need help configuring, feel free to contact me, or write your system configuration in the next post.


Greetz
God forgives. Windows never.
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