Forms on websites that create tickets

Everything related to Hesk - helpdesk software

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fadda
Posts: 1
Joined: Tue Feb 20, 2007 5:56 am

Forms on websites that create tickets

Post by fadda »

Hello
I am looking for a help desk script and came across Help desk software hesk
I believe it is a great script, however I need to ask before installing if is it possible to have a form on my websites that when filled can create automatic tickets and allow me to manage them from the help desk.
In other word, is it possible to copy the html code of the form and paste in my sites? or is there any way to sort this out
Thank your for your prompt reply
Regards
Fadda
Klemen
Site Admin
Posts: 10136
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

It was not meant to, but you could simply copy the form code and paste it into any page of your website.

Since the script is free you should install and test it before posting such questions.
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3cwired_com
Posts: 20
Joined: Wed Jul 04, 2007 9:49 am

Post by 3cwired_com »

but since this has includes and "requires" isn't it a bit more complicated than just copying the form code and pasting it into the pages?
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Triblade
Posts: 4
Joined: Thu Oct 25, 2007 12:55 pm

Post by Triblade »

The only thing that springs to mind is to make a Iframe on your website.
This is a (web)page within a self-defined window on your webpage.

<iframe src ="http://yourwebsite/index.php?a=add" width="50%" height="50%">
</iframe>

Ofcourse you can change things like 50% to whatever value you like.

Source
woodlawnwt
Posts: 1
Joined: Tue Nov 13, 2007 11:16 am

Post by woodlawnwt »

I have been experimenting with this, I got it embedded and working but it cuts everything off my page after the script. ?????

Edit: never mind, I got it embedded but I wouldn't recommend it for people with "some knowledge".
http://woodlawnwt.com/hosted/ticket.jpg
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