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Helpdesk for my helpdesk software

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mickeyw
Posts: 2
Joined: Sun Oct 21, 2007 10:48 am

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Post by mickeyw »

Script URL:sowbits.org
Version of script:0.94
Hosting company:I host my own server
URL of phpinfo.php:http://showbits.org/phpinfo.php
URL of session_test.php:http://showbits.org/hesk/session_test.php
What terms did you try when SEARCHING for a solution:chmod

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My security image does not show when making a support ticket
Klemen
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Post by Klemen »

And what does the README.HTM file say about that?
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mickeyw
Posts: 2
Joined: Sun Oct 21, 2007 10:48 am

Post by mickeyw »

Klemen Stirn wrote:And what does the README.HTM file say about that?
I have uploaded the img folder in binary mode, all the other files in ASCII mode, hesk_settings.inc.php is chmod to 666, and the attachments folder is chmod to 777, have i been missing something?
GD library is installed
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Based on your GD test file:
http://showbits.org/hesk/gd_test.php
I would say GD is not enabled on your server. If you upload the phpinfo.php file to your server I might be able to confirm this (you will find it in the post entitled "READ THIS BEFORE POSTING").
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Henrie
Posts: 1095
Joined: Sun Aug 14, 2005 8:57 pm

Post by Henrie »

Hi Klemen,

Maybe you should have read the first post of mickeyw. He has posted the link to phpinfo.php already.

And GD is enabled, but it seams that jpg support is not enabled, only gif, png, wbmp and xbm.

Greetings,
Henrie
Klemen
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Posts: 10142
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Post by Klemen »

Henrie, I did read it and the phpinfo.php wasn't at http://showbits.org/phpinfo.php when I tried it (file not found, just like it still is for session_test: http://showbits.org/hesk/session_test.php ).

Phpinfo does work now though and looking at it you are right, GD is installed but without JPEG support. I've edited the secimg.inc.php file to print the image as PNG, get the modified file from here:
http://www.phpjunkyard.com/extras/secimg_png.zip

Just upload it over the original one, then test and see if it works.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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