Make users/staff able to manage canned responses

Helpdesk for my helpdesk software

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tb@djh.dk
Posts: 12
Joined: Wed Aug 22, 2007 8:54 am

Make users/staff able to manage canned responses

Post by tb@djh.dk »

Script URL: helpdesk.djh.dk
Version of script: 0.94
Hosting company: djh.dk
URL of phpinfo.php: ?
URL of session_test.php: ?
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Searched the hesk forum
Write your message below:
Hi

Is it possible to give all users/staff the rights to create "Canned responses"?

I still don't want them to be able to manage categories or settings, so make them a admin is out of the question.

Thanks in advance

Mr Berg
As always, thanks in advance :-)
rbbigdog
Posts: 19
Joined: Fri Aug 24, 2007 1:36 am

Post by rbbigdog »

You should be able to achieve this by commenting out or removing the below line (the one in bold) from your manage_canned.php file:

/* Must be administrator to access this page */
hesk_isAdmin();

RB
tb@djh.dk
Posts: 12
Joined: Wed Aug 22, 2007 8:54 am

Thank you

Post by tb@djh.dk »

Very much :-)
As always, thanks in advance :-)
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