Not getting 'New entry' email notification

[james]

Write your message below:

I'm not getting the email notifications when a new guestbook message is submitted. I've tried differing email addresses, and made sure that Notify is set to 1. Is there anything else I should check?

[Henrie]

Does you php mail function work?
Do you have other pages on your website that send mail to you (for example contact page)?

Greetings,
Henrie

[james]

My host is Awardspace - I tried the mail function check that their FAQ mentions and that failed. I suspect it may be because I'm using the free account. Is there a way around that? Could anyone recommend an alternative free host that would support this?

[Klemen]

Many free hosts do things like that and you won't be able to send out e-mails from PHP unless they enable it.

My suggestion would be: rather spend a little money (can be as little as a few coffee cups per month) and get a paid host. I personally used free ones years ago, but once I switched to paid hosting I am never going back.

[james]

Thanks, I'll bear that in mind.

Many thanks for an excellent guestbook btw.

[mikez]

I have 2 other contact forms that work and send me email entries. Your guestbook does everything except send me an email with the new entry. Any suggestions??

[Klemen]

This has been talked over and over on the forums.

GBook uses the standard PHP mail() function to send mail - it is up to the server (sever configuration) to deliver the email so this needs to be debugged at the server and not much can be said without knowing exactly how the server is setup and going through server logs.

[mikez]

Got it working. I added some php code in "Settings.php" about our mail server. Great guestbook....works like a charm........

MikeZ

[Klemen]

Glad to hear that.

Would you mind sharing what you added as it might help others with the same issue?