Installing on a windows server

dvanleur · Post by **dvanleur** » Tue May 31, 2005 8:56 pm

What is the location of the $hesk_settings['server_path'] = "path"; if i install the software on a Microsoft Windows Server is this like c:\path?

Post by **Klemen** » Wed Jun 01, 2005 7:47 am

Yes, the c:\path should work. Don't you see the path in your install.php file?

Regards

Lonesome Walker · Post by **Lonesome Walker** » Tue Jun 21, 2005 4:47 pm

Um, i'm a windoze admin.

So, you should use:

C:/path

Why? Well, usually C:\path is right, but on some machines it works the other way...

Post by **Klemen** » Wed Jun 22, 2005 9:43 am

Hi,

thanks for letting us know! I use Linux servers all the time so such tips are very welcome

Regards

sekhar_aura · Post by **sekhar_aura** » Fri Sep 23, 2005 9:35 pm

Hi

Is there any usermannual or tutorial for installing Hesk Help Desk software to my application.

If Yes Plz help me and send that url

chingyeow · Post by **chingyeow** » Wed Dec 21, 2005 2:35 am

Dear All,

I have correctly set the server path in the hesk_settings.inc.php according to the install.php requirement and yet it still prompt the following message:

This path should be used for $hesk_settings['server_path']:
C:/Program Files/Apache Group/Apache2/htdocs/helpdesk/

Correct server_path setting:

$hesk_settings['server_path'] = 'C:/Program Files/Apache Group/Apache2/htdocs/helpdesk/';

What should I do to eliminate this problem? Thanks lots.

Regards...

Post by **Klemen** » Wed Dec 21, 2005 11:55 am

The install.php will always give that path, even if it is already set.

chingyeow · Post by **chingyeow** » Thu Dec 22, 2005 7:23 am

Oh OK... but when i click "Test database connection", all i get is an empty white screen...

I have verified the mysql database and username & password. But I can successfully connect to the database...

Please help me, thanks lots ya...

Post by **Klemen** » Thu Dec 22, 2005 10:43 am

What is the URL?

chingyeow · Post by **chingyeow** » Fri Dec 23, 2005 2:02 am

Finally I can get it to work. It's because PHP 5.1.1 doesn't enable MySQL library automatically during installation.

I need to enable it myself.

Post by **Klemen** » Fri Dec 23, 2005 5:05 pm

You never said you run PHP 5, if you said that before we could have save you a lot of time

Glad you got it working.

uthuth1 · Post by **uthuth1** » Tue Dec 27, 2005 10:49 am

chingyeow wrote:Finally I can get it to work. It's because PHP 5.1.1 doesn't enable MySQL library automatically during installation.

I need to enable it myself.

OK, I seem to have the same problem

This is the message I get

This path should be used for $hesk_settings['server_path']:
/customers/backgammonempire.dk/backgammonempire.dk/httpd.www/hesk0931/

Correct server_path setting:

$hesk_settings['server_path'] = '/customers/backgammonempire.dk/backgammonempire.dk/httpd.www/hesk0931/';

Is that a correct path?

Also I get a white screen when I test, how to enable MySQL library automatically ?

Hopy you guys can help out

Post by **Klemen** » Tue Dec 27, 2005 3:09 pm

Hi,

If you run PHP5 first enable MySQL, I don't provide support for that, see
http://php.net/mysql

Then try using the path you have (are you sure you are on a WIndows server by the way?).

Then try all the other things suggested on similar topics in this forum.

Then come back with questions.

Regards

PHPJunkyard support forum

Installing on a windows server

Installing on a windows server

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