Problem with admin console and secimg

ieuuk · Post by **ieuuk** » Wed Apr 25, 2007 8:37 am

Script URL: n/a
Version of script: 0.94
Hosting company: Internal Server
URL of phpinfo.php: n/a
URL of session_test.php: n/a
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Hello, Whenever i try and change any of the settings in the admin console i get the following error message

Please enter your Hesk folder url. Make sure it is a valid URL (start with http:// or https://)

and this is a bit from my config file

/* Website settings */
$hesk_settings['site_title']="The Warwick School";
$hesk_settings['site_url']="http://www.warwick.surrey.sch.uk";

/* Contacts */
$hesk_settings['support_mail']="mail@warwick.surrey.sch.uk";
$hesk_settings['webmaster_mail']="mail@warwick.surrey.sch.uk";
$hesk_settings['noreply_mail']="mail@warwick.surrey.sch.uk";

/* Help desk settings */
$hesk_settings['hesk_url']="http://warwickweb01/hesk";
$hesk_settings['hesk_title']="ICT Helpdesk";
$hesk_settings['server_path']="/var/www/html/hesk";
$hesk_settings['language']="english";
$hesk_settings['max_listings']="15";
$hesk_settings['print_font_size']="12";
$hesk_settings['debug_mode']="0";
$hesk_settings['secimg_use']="0";
$hesk_settings['secimg_sum']="H29PEW9SQR";

Ive also had to turn the secimg off as the image doesnt show up. it just comes up with a box and the red cross in it.

Thank you, ieuuk

Post by **Klemen** » Wed Apr 25, 2007 11:05 am

Hi,

The problem is that "http://warwickweb01/hesk" isn't recognized as a valid URL (invalid domain name). Try opening admin_settings_save.php file in Notepad and replace all hesk_validateURL with hesk_input

As for the security image ou need to have GD library enabled, does the gd_test.php file work (as explained in readme.html)?

ieuuk · Post by **ieuuk** » Wed Apr 25, 2007 11:44 am

Thanks for the help, I have now got it working.

Sorry but one other quick thing is when i reply to something which has been posted it says that the person replying is the person that sent the support ticket.

Thanks

Post by **Klemen** » Wed Apr 25, 2007 12:41 pm

That's an error in the code, thanks for letting me know. Try uploading these files: http://www.phpjunkyard.com/extras/hesk_094_fix1.zip

ieuuk · Post by **ieuuk** » Wed Apr 25, 2007 12:55 pm

thats fixed it!

ta very much!

great system by the way... we have been using it in our school for about a year and a 1/2.

Thanks again