Canned response

[power]

Script URL:
Version of script: 94
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URL of phpinfo.php:
URL of session_test.php:
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Is there a way to increase the Canned response chars ???

Title (max 50 chars)

[Klemen]

The Title is only viawable to the staff, to change the length you need to do two things:

1. Open manage_canned.php in Notepad, find this code (line 208):

Code: Select all

<input type="text" name="name" size="40" maxlength="50">

and change maxlength to for example "100"

2. Edit the "hesk_std_replies" table in MySQL. You can do that for example with phpMyAdmin - change title length to 100 or use this SQL code:

Code: Select all

ALTER TABLE `hesk_std_replies` CHANGE `title` `title` VARCHAR( 100 )

[power]

is it safe to set it to 9999999

[Klemen]

It's safe, but some servers have a limit and won't actually set it so high.