Problems installing "Cannot select database: teclaste_h

0LDBOY · Post by **0LDBOY** » Tue Apr 17, 2007 2:55 pm

Script URL: http://www.houseofdap.com/support/install.php
Version of script: 0.93.1 from 17th September 2005
Hosting company: hostmonster
URL of phpinfo.php: http://www.houseofdap.com/support/phpinfo.php
URL of session_test.php: http://www.houseofdap.com/support/session_test.php
What terms did you try when SEARCHING for a solution:

1. I read the readme.htm 5 times
2. I tried different paths
3. Searched this forum for similar problems

Write your message below:

Well i get error when testing database connection:
Cannot select database: teclaste_hesk

I cant understand why i get this message, i triple checked the database name, user and path...

ahy help would be appreciated...

Post by **Klemen** » Tue Apr 17, 2007 4:29 pm

Check two things:

1. that database "teclaste_hesk" exists (I guess this is what you checked three times)

- AND -

2. that USER "teclaste_hesk" has access to database "teclaste_hesk". In Cpanel you have "Add Users To Your Databases" where you can set Privileges for users in databases. Make sure your user has ALL privileges in database.

When you finish the install make sure you delete install.php and change your database password, it's visible publicly now!

0LDBOY · Post by **0LDBOY** » Tue Apr 17, 2007 5:25 pm

That was it...
I created the database and the user, but didnt add the user to the database

thanks x 1000

0LDBOY · Post by **0LDBOY** » Tue Apr 17, 2007 5:33 pm

Just one more thing. I deleted the install.php but cant find a way to change the password in Cpanel.

I also get this error first time i load a new php page:

500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again. URL: http://www.houseofdap.com/support/manage_users.php
Dangerously writable: [/home/teclaste/public_html/dap/support/manage_users.php]
FIXED

After a refresh it works fine, is that a path problem in the hesk_settings.inc.php?

Post by **Klemen** » Tue Apr 17, 2007 5:41 pm

Delete the user in Cpanel and crate a new one with the same name but new password

0LDBOY · Post by **0LDBOY** » Tue Apr 17, 2007 6:06 pm

Thanks you... last question is it possible to by a licens for Hesk?

Post by **Klemen** » Tue Apr 17, 2007 8:04 pm

Hesk is FREE to use on both personal and commercial websites, but it is possible to buy a license that removes the "Powered by" links at the bottom. You will find more info here:
http://www.phpjunkyard.com/copyright-removal.php

Regards,