bkank screen in install.php

[olivier]

Script URL:
Version of script:
Version of PHP: 5.1.2
Hosting company:
Have you searched THIS FORUM for your problem: Yes
(if not please do before posting)
If so, what terms did you try:

Write your message below:

Hi,

I have the PHP 5.1.2 installed and want to know if this script works on 5.1.2 , I always have a blank screen when I load the install.php page after modifying the correct path for php setup found in php.ini .
C:\Inetpub\wwwroot\cryptec\hesk\ , I am using a windows 2003 server
with PHP 5.1.2 AND MYSQL 4.1 .
My PHP is enabled for Mysql , the path in windows for php is good , session are enabled too .
I don't know where to look for now...

Thnak you for your support .

Olivier.

[Klemen]

after modifying the correct path for php setup found in php.ini

Where did you find any instructions to add/modify PHP path??

You probably made an error in settings file, try uploading the original settings file and change nothing but setting the debug to 1 and work from there.

If you can't get it to work show what EXACTLY have you modified and WHERE.

Regards

[olivier]

Sorry it was the path for Hesk software found under install.php.
It propose me :
"c:\inetpub\wwwroot\cryptec\hesk\" so i put for server info
$hesk_settings['server_path'] = "c:\inetpub\wwwroot\cryptec\hesk";
but each time i modiifed this path and try to load the install.php page ,this page comes blank if i remove the path i can acces the install.php page again.
I put the debug mode to 1 but nothing appears ...blank page no errors .

So here is what i modified
In the hesk_setting file
server path
database name
username
password

in the install.php file
To test the mysql connection i modified the install.php file for database acces with the good database name, username ,and password.

Thank you for your support .

Olivier .

[Klemen]

Hi,

Try setting the path to

Code: Select all

$hesk_settings['server_path'] = "c:\\inetpub\\wwwroot\\cryptec\\hesk";

and see if that helps (note instead of one \ you put two \\).

[gavking]

My problem is exactly as above. I can always connect to my database regardless of what the hesk server path is. The moment i put it to the exact path (in my case this is D:\CMS\help\) the install.php comes up blank. Sorry to ressurect an old thread but none of the others seemed suitable...

[Klemen]

Hello,

Did you try \\ instead of just one \ in your path?

Hard to say anything else without having a look at phpinfo.php and session_test files.