Hesk when testing with link it emails

[peterjwfrench]

Script URL: http://www.theonlyispyoucantrust.com/hesk
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution:

Write your message below:

i tested it as a user and recive an email as shown below

Dear Peter,

Your support ticket "does this work" has been submitted. We try to reply to all
tickets as soon as possible, usually within 24 hours.

Your tracking ID: WR62Z5T8YS

You can view the status of your ticket here:
http://www.theonlyispyoucantrust.com/ti ... WR62Z5T8YS

You will receive an e-mail notification when our staff replies to your ticket.

*DO NOT REPLY TO THIS E-MAIL*
This is an automated e-mail message sent from our support system. Do not reply
to this e-mail as we won't receive your reply!

Yours sincerely,

The Only Isp You Can Trust
http://www.theonlyispyoucantrust.com



the link above with "http://www.theonlyispyoucantrust.com/ti ... WR62Z5T8YS" works if it would show as

http://www.theonlyispyoucantrust.com/he ... WR62Z5T8YS

but cant see where i can change this

many thanks

anyone any idears thankyou

[Klemen]

In hesk_settings.in.php make sure $hesk_settings['hesk_url'] is set to exactly this URL:
http://www.theonlyispyoucantrust.com/hesk

[peterjwfrench]

oops sorry about the mistake thanks very much for your swift reply i be working on a donation shortly

many thanks