How do I create custom fields for users?

Helpdesk for my helpdesk software

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DigiMon
Posts: 29
Joined: Sat Aug 12, 2006 12:01 am

How do I create custom fields for users?

Post by DigiMon »

Version of script: 0.93.1
What terms did you try when searching for a solution: custom fields , fields, field

Write your message below:

I just downloaded and purchased my "powered by" removal license today, and so far everything is going great. Thanks for a great script that is not bloated with compatibility issues, and is simply streamlined for achieving customer support.

I really need to add a few custom fields to the ticket submission page, such as the customer's phone number, account ID, etc... and I cannot figure out how to do it. I searched this forum and noticed that it is a new feature as posted in viewtopic.php?t=785&highlight=custom+fields

But I don't see where to do it.

Thank you for any advice regarding this most important feature,
Digi
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hi,

This is a feature added in the NEXT version of Hesk. Unless you know PHP/MySQL well and do quite a bit of editing you won't be able to have custom fields until the next version.

I am still waiting for a partner to finish the new user interface for next version, once that is done it will be out within a few weeks.
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soopafly
Posts: 18
Joined: Mon May 22, 2006 9:20 pm

Post by soopafly »

Is there an update? Just curious...
Klemen
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Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

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scrapple
Posts: 4
Joined: Tue Aug 15, 2006 6:26 pm

Post by scrapple »

soopafly wrote:Is there an update? Just curious...
dont hold your breath
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Actually the 0.94 is currently in BETA 1 testing so shouldn't be long now if the testers do their job :wink:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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