Can't log in to admin area

Helpdesk for my helpdesk software

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morningsun76
Posts: 7
Joined: Sat Jul 22, 2006 7:49 pm

Can't log in to admin area

Post by morningsun76 »

<post removed>
Last edited by morningsun76 on Mon Nov 19, 2007 11:03 am, edited 1 time in total.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hello,

1. I noticed you moved all admin files to "admin" folder, this probably means the script is not able to include all the required files or you made an error editing them. Does it work with original files (without editing/moving anything except settings file)?

2. Does it work here?
http://www.sovereignearth.org/support/admin.php

3. Do you get any errors if you st debug_mode to 1 in settings file?

4. Upload these two files to the server and post a link here:
http://www.phpjunkyard.com/extras/phpinfo.zip
http://www.phpjunkyard.com/extras/session_test.zip
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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morningsun76
Posts: 7
Joined: Sat Jul 22, 2006 7:49 pm

Post by morningsun76 »

<post removed>
Last edited by morningsun76 on Mon Nov 19, 2007 11:04 am, edited 1 time in total.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hi,

If
http://www.sovereignearth.org/support/admin.php
works then I don't see the issue here.

http://www.sovereignearth.org/support/admin/index.html (or ANYTHING located in your "admin" folder) is not something that comes with Hesk, it is something that you (or whoever installed it for you) added and if that doesn't work I can't provide support on 3rd party editing. But since the original login page works just use that.

Regards
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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