Adding Fields

Helpdesk for my helpdesk software

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medic944
Posts: 6
Joined: Mon Mar 13, 2006 7:12 pm

Adding Fields

Post by medic944 »

Version of script: latest
Version of PHP:
Hosting company: hostingplex.com
Have you searched THIS FORUM for your problem: yes


Write your message below:

HESK appears to do everything I need with the exception that for my business purposes I really need (2) mor fields to be filled out when a user submits a ticket. Has anyone done this? If so how would I go about adding these field so that the database captues these as well? Any help would be appreciated.

:D
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Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

This is already coded into the next version of Hesk which will be available in ... hmmm ... 2-3 weeks? Really hard to say as I only work on phpjunkyard scripts in my free time...

Will keep you all updated though.
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medic944
Posts: 6
Joined: Mon Mar 13, 2006 7:12 pm

Post by medic944 »

Thank you I will be waiting for the update, Thank you for your support and great program
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medic944
Posts: 6
Joined: Mon Mar 13, 2006 7:12 pm

Any update to release

Post by medic944 »

Any update to the release date?
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Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Most likely not before May as I received a big project to finish by then and that of course has my full priority right now... :cry:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

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medic944
Posts: 6
Joined: Mon Mar 13, 2006 7:12 pm

Update on release

Post by medic944 »

Wondering if you are any closer to the new version release?

Thanks
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Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

I am closer to the new version every day, but I still can't say exactly when it will be ready :wink:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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soopafly
Posts: 18
Joined: Mon May 22, 2006 9:20 pm

Post by soopafly »

Looking forward to this feature!!!! :D
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jamsoft
Posts: 4
Joined: Mon Jan 30, 2006 6:37 pm

Post by jamsoft »

oh man, I've been looking forward to this update for quite some time now — and at this point any news is about it is good news. :)
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Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Post by Klemen »

Hi,

I know you and a lot of other people are waiting for it anxiously but you must understand I have other (commercial) projects and other work which has my top priority :wink:
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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dmarakowski
Posts: 5
Joined: Wed Jun 21, 2006 5:19 am

Any updates?

Post by dmarakowski »

hey any update yet? Lol its almost july.
Great work you do here!!

Thanks,
Dan
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