New Features

[lambertlambert2003]

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What new features will be in the new version of hesk that should be released in may?

[Klemen]

Hi,

A few features:

- file attachments
- custom fields
- change category
- reply templates (for quick replying to common questions)
- and a lot of other changes/improvements.

Regards

[mke1981]

Hi,

Where will i be able to down load this new version?

When will this be availible to download?

I i do update the system, will i still keep all my old tickets need as i will stil need the old information?

[Klemen]

Where will i be able to down load this new version?

The same place where you downloaded the current version
http://www.phpjunkyard.com/free-helpdesk-software.php

When will this be availible to download?

Not sure, sometime in May maybe?

I i do update the system, will i still keep all my old tickets need as i will stil need the old information?

Sure, like with all updates to my scripts.

Regards