Suggestion for New Customer - Email

Helpdesk for my helpdesk software

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supertramp4
Posts: 3
Joined: Sun May 25, 2025 8:48 pm

Suggestion for New Customer - Email

Post by supertramp4 »

Hesk 3.6.1

We have account registration set to : "Only staff can register customer accounts"
It would be nice if the password field was blank, then an email is sent to the customer advising an account has been created, and getting them to setup their password, and this then validates their account

At the moment, the system is silent, and doesn't send anything on new customer account creation.

Many Thanks
Klemen
Site Admin
Posts: 10157
Joined: Fri Feb 11, 2005 4:04 pm

Re: Suggestion for New Customer - Email

Post by Klemen »

This could indeed be a useful feature, yes.

No promises, but perhaps in 3.7.0
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