assigning a ticket does not send an email

[peter111961]

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when assigning a ticket the person that the ticket is assigned to does not get a notification email that a ticket has been assigned to them.

[Klemen]

Hesk does send it (unless you assign a ticket to yourself).
https://www.hesk.com/knowledgebase/?article=94

You may want to check your mail server's logs and spam folders to see where the email ended up.