How can I set ticket deadline to 3 hours ?

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ithelpdesk.hsvp
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Joined: Sat Mar 18, 2023 6:50 am

How can I set ticket deadline to 3 hours ?

Post by ithelpdesk.hsvp »

Script URL: Locally installed in my network
Version of script: 3.5.2
Hosting company: HSVP
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Please help, How can I set ticket deadline to 3 hours ?
Klemen
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Joined: Fri Feb 11, 2005 4:04 pm

Re: How can I set ticket deadline to 3 hours ?

Post by Klemen »

You can't unfortunately. The due date can only be set to a date, not an hour.

The only way to achieve that is to use the Escalate module, but that is available for Hesk Cloud Plus accounts only.
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