Would be great to have a knowledgebase only accessible by certain customers designated by staff. (they would obviously have to have an account)
Edit customer > "allow Knowledgebase access"
Knowledgebase settings > Enable Knowledgebase radio button "Yes, enable Knowledgebase but only for designated customers"
Feature request - Allow Knowledgebase by customer
Moderator: mkoch227
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- Posts: 6
- Joined: Wed Nov 27, 2024 8:43 pm
Re: Feature request - Allow Knowledgebase by customer
It might be added in the future, but honestly, it is not a priority as it is a very specific use-case.
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Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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- Posts: 6
- Joined: Wed Nov 27, 2024 8:43 pm
Re: Feature request - Allow Knowledgebase by customer
Thank you.
The idea is for some "partner" customers to have access to our internal information vs a general public login.
The idea is for some "partner" customers to have access to our internal information vs a general public login.