Error after submitting new ticket

[piktukas]

Script URL: admin/new_ticket.php
Version of script: 3.5.1
Hosting company: self hosted
URL of phpinfo.php:
URL of session_test.php:
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Hello, after submitting new ticket by hand i get error: "Invalid address: (to):" <br>

The customer receives the email, but error is very annoying and confusing to the employees.

[Klemen]

This is likely PHPMailer (email sending library) showing the error because of an invalid email address passed to it.

Do you get a better error message if you turn "Debug mode" ON in Admin > Settings > Help desk and try again? (you should turn it off again after testing)

Does any of your staff members have an invalid email address set?

[piktukas]

Thanks! Entered email's for all staff members and problem solved.