Registration and old tickets

[Steph]

Hello,

Thanks for this version 3.5.1 which brings a lot of new features with the possibility of using an account.

However, how does this work for customers who have already opened a ticket? Will they see an account created automatically? If they register, will they automatically have access to old tickets?

Thanks

[Klemen]

If customer accounts are disabled, there is no change.

If they register for an account, all tickets associated with that email address are added to the account.

[Steph]

OK perfect, thank you very much