Hesk email language

[halasztibor]

Script URL: https://hthelpdesk.hu
Version of script: 3.4.6
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
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Write your message below:
Dear All,

I am a newby in this software. Pls help me, where can I configure the email language? I am using Hungarian lang and the UI lang is well working in this, but the emails sent by english.

Thanks!

Tibor

[Klemen]

This happens because HTML version of emails in your "language/hu" folder are in English.

For example, this file is in English:
https://hthelpdesk.hu/language/hu/html_ ... ticket.txt

The emails sent by your help desk have plain text in Hungarian and HTML version in English. Most modern email clients show HTML-version hence the email is displayed in English.

To fix it, make sure you upload all the Hungarian language pack files to your server.

[halasztibor]

Thanks very much your prompt answer.