Restricting User Access
Moderator: mkoch227
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- Posts: 5
- Joined: Sun Aug 04, 2024 12:52 am
Restricting User Access
We were thinking of making the ticketing system available only to registered users. Is there a way of tracking user registrations so that if someone try's to submit a ticket, they will be prompted to register as a user if they are not already?
Re: Restricting User Access
This will be possible in version 3.5.0 which is currently in beta testing
viewtopic.php?t=7534
viewtopic.php?t=7534
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- Posts: 5
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Re: Restricting User Access
Thanks Klemens, is beta available in cloud for testing?Klemen wrote: Sun Aug 04, 2024 6:26 am This will be possible in version 3.5.0 which is currently in beta testing
viewtopic.php?t=7534
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- Posts: 5
- Joined: Sun Aug 04, 2024 12:52 am
Re: Restricting User Access
Thanks Klemens, is beta available in cloud for testing?
Re: Restricting User Access
Unfortunately no, it is only available as a self-hosted test version because it still needs to be verified for security and bugs.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
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Re: Restricting User Access
ok, I guess I will need to learn how to set that up
Re: Restricting User Access
If you require user registration, can you also limit what domains what are allowed to create a account?
Re: Restricting User Access
At the moment, no. But in 3.5.0 can be set up to have staff approve new user registrations.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here 
You should follow me on Twitter here
Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools


Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...
Also browse for php hosting companies, read php books, find php resources and use webmaster tools