REQUIRED LOGIN TO SEND TICKETS

Helpdesk for my helpdesk software

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taquitosdetromp0
Posts: 2
Joined: Mon Apr 15, 2024 3:16 pm

REQUIRED LOGIN TO SEND TICKETS

Post by taquitosdetromp0 »

Hello,

I'm currently looking a way to activate the session required to users (previously registered by me) in order to send tickets, I just bought the license last week and I have been looking a way to do it but I can't so here I am. Is there a solution I can go trough?

HESK Version: 3.4.5
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: REQUIRED LOGIN TO SEND TICKETS

Post by Klemen »

User login is currently not available. This is by design; not having user logins was one of the original goals because people are def up having to register/login to every website they use.

However, a new version of Hesk that will support customer logins (off, optional or required) is being finalized. A beta (test) version is scheduled for this month.
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taquitosdetromp0
Posts: 2
Joined: Mon Apr 15, 2024 3:16 pm

Re: REQUIRED LOGIN TO SEND TICKETS

Post by taquitosdetromp0 »

Thanks for the info, the beta will be open or just a few users? Because im interested in testing it.
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: REQUIRED LOGIN TO SEND TICKETS

Post by Klemen »

It will be open, posted on the forum and our Twitter (X) account.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
edwinhuaman
Posts: 1
Joined: Tue Jun 04, 2024 5:00 am

Re: REQUIRED LOGIN TO SEND TICKETS

Post by edwinhuaman »

I wanted to know if there is any news about the beta version? :?:
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: REQUIRED LOGIN TO SEND TICKETS

Post by Klemen »

If it's not posted here, there is no news :)
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
Klemen
Site Admin
Posts: 10141
Joined: Fri Feb 11, 2005 4:04 pm

Re: REQUIRED LOGIN TO SEND TICKETS

Post by Klemen »

Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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