does not capture emails to convert them into tickets

camilogarzon · Post by **camilogarzon** » Tue Aug 29, 2023 12:38 am

Someone who can help me, I have configured the help desk with the indications.

configure the OAuth authentication, log in with the same account that was configured, when performing the test with pop3 it says successful connection, but still does not convert the emails into tickets

Post by **Klemen** » Tue Aug 29, 2023 5:20 am

Did you perform steps 5-7 here?
https://www.hesk.com/knowledgebase/?article=65

PHPJunkyard support forum

does not capture emails to convert them into tickets

does not capture emails to convert them into tickets

Re: does not capture emails to convert them into tickets