Disabled Resolved Ticket Emails

[teeheiman]

Script URL: https://mygamehelp.com/
Version of script:
Hosting company: mojohost
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: resolved email

Write your message below:

Hello, is there a way to disable the email sent to the customer when a ticket is marked as resolved?

Thanks!

[Klemen]

Sure, go to Admin panel > Settings > Email > under "Notify customers when" uncheck "A support ticket is marked Resolved" and save changes.

[teeheiman]

Thank you so much, not sure how I missed this.