Help me figure it out

[saha85]

/inc/mail/hesk_imap.php?key=ХХХХХХХХХХХХХХХХ
How to fix this notification and what it means
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#!/usr/bin/php -q
Unable to connect to the IMAP server.

An error occured.
For details turn Debug mode ON in settings and run this script again.
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Hesk 3.4.3

[Klemen]

Go to Hesk admin panel > Settings > Email > IMAP Fetching and click "Test IMAP Connection".

What does it say?

[saha85]

Success: Connection successful!

Number of emails your mail server will send to Hesk: 0

[Klemen]

You did save settings after this successful connection test, correct?

Now go to Hesk admin panel > Settings > Help desk > find "Debug mode", turn it ON, and save changes.

Then run the hesk_imap.php script again in your browser; what does it say?

[saha85]

thank