Can not login to hesk

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saru7668
Posts: 2
Joined: Thu May 25, 2023 7:12 am

Can not login to hesk

Post by saru7668 »

I can not login my hesk due to security image option. As it is running through localhost no security image is not showing.
How can i remove this security image option now ?

Please help..


Thanks
Shalah Uddin
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Can not login to hesk

Post by Klemen »

This either means that PHP sessions aren't working on your server, or that the GD library is missing.

To manually disable the security image:
1. backup your existing hesk_settings.inc.php file
2. open the hesk_settings.inc.php file in Notepad++ (or some other powerful text editor)
3. find the line that starts with

Code: Select all

$hesk_settings['secimg_use']
4. change that line to say precisely

Code: Select all

$hesk_settings['secimg_use']=0;
5. save, upload to the server and test

Are you able to login now?
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saru7668
Posts: 2
Joined: Thu May 25, 2023 7:12 am

Re: Can not login to hesk

Post by saru7668 »

Dear Concern,

Thanks a lot. Now I am able to login now.

Thank you very much for your support..


Regards
Shalah Uddin
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