Linking Tickets

[morphisto.zet]

I have been missing the feature to link tickets with through the id. As I read this request several times here, I coded something myself and wanted to share. Maybe someone finds it handy and want to use it, or maybe it will be intetraged in some future version of HESK.

As our HESK is only available in german, I did not use the language-pack and all errors and notifications are "hard-coded". Also the comments have been german and have only translated poorly for you guys.

Since this forum won't let me write the code directyl, I had to upload it to my personal hoempage:

https://blaidd-drwg.net/hesk/

[Klemen]

Thanks for sharing! We plan to add such a feature to Hesk also officially in one of the future releases.

[morphisto.zet]

Maybe you could review my code and use it. Then you would have less work to do
I'm looking forward to the new features.

[morphisto.zet]

I've updated the script with "hesk_process_messages()" and moving the "action"-parts to the top of the admin_ticket.php.
If anyone likes to have linked tickets

[Klemen]

Thank you - I presume the updated code is at the link in your first post?

[morphisto.zet]

Thank you - I presume the updated code is at the link in your first post?

yes, indeed it is