Vesion 3.4.3
In version 3.4.3, the auto-save feature was added
The problem is that even after sending the reply, the text remains saved in the ticket
Automatic save
Moderator: mkoch227
Re: Automatic save
Hi,
I tested and that is not the case in my set up, the reply message gets deleted when submitting the reply?
Perhaps you have two browser windows for the same ticket open? You submit the form in one window, and the reply gets saved again from the second window?
I tested and that is not the case in my set up, the reply message gets deleted when submitting the reply?
Perhaps you have two browser windows for the same ticket open? You submit the form in one window, and the reply gets saved again from the second window?
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