Datenschutz / data protection

Helpdesk for my helpdesk software

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Dr_Floh
Posts: 2
Joined: Mon Mar 27, 2023 7:41 pm

Datenschutz / data protection

Post by Dr_Floh »

German:
Hallo,

Ich wollte mal fragen, wie es bei der (erstmal noch) Kostenlosen Version, mit dem Datenschutz aussieht!

Läuft der über Euch oder habt Ihr vielleicht einen Ausschnitt für mir mich, damit ich meine (von meiner Community) Ergänzen/dazu schreiben kann?


English:
Hello,

I wanted to ask how the (for now) free version looks like with data protection!

Is it about you or do you perhaps have a snippet for me so that I can add/write to my (from my community)?
Mit freundlichen Grüßen / Best regards
Florian
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Datenschutz / data protection

Post by Klemen »

Hesk is installed on your server. It doesn't send any data anywhere; everything remains on your server.

Here's an article about Hesk and GDPR:
https://www.hesk.com/knowledgebase/?article=98

You may also be interested in what cookies Hesk uses:
https://www.hesk.com/knowledgebase/?article=97
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Dr_Floh
Posts: 2
Joined: Mon Mar 27, 2023 7:41 pm

Re: Datenschutz / data protection

Post by Dr_Floh »

German:
Hättest du vielleicht einen kleinen fertigen Ausschnitt für mich, damit ich meine (von meiner Community) Ergänzen/dazu schreiben kann?

English:
Would you perhaps have a small finished excerpt for me so that I can supplement/write my (from my community)?
Mit freundlichen Grüßen / Best regards
Florian
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Datenschutz / data protection

Post by Klemen »

Finished excerpt about? If the software is hosted on your server, it is bound to your own privacy policies, there is no general "data protection" clause that would apply to Hesk.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
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