change logo in hesk

Helpdesk for my helpdesk software

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ithelpdesk.hsvp
Posts: 10
Joined: Sat Mar 18, 2023 6:50 am

change logo in hesk

Post by ithelpdesk.hsvp »

I want to change my logo in latest version of hesk please help
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: change logo in hesk

Post by Klemen »

You can add your logo to the customer side like this:
https://www.hesk.com/knowledgebase/?article=62

If you have something else in mind please specify in more detail what you are trying to change.
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ithelpdesk.hsvp
Posts: 10
Joined: Sat Mar 18, 2023 6:50 am

Re: change logo in hesk

Post by ithelpdesk.hsvp »

I have installed it on the same computer where I am working on it, please tell me, where I can paste the logo file and what detail I need to edit, because I am unable to put my logo using that article please
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: change logo in hesk

Post by Klemen »

What is your help desk URL?
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

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ithelpdesk.hsvp
Posts: 10
Joined: Sat Mar 18, 2023 6:50 am

Re: change logo in hesk

Post by ithelpdesk.hsvp »

Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: change logo in hesk

Post by Klemen »

That's a locally-hosted help desk so I can't have a look and tell you what you did wrong.

The advice I can give basically boils down to:

1. upload your logo somewhere, for example to
http://hsvpithelpdesk/helpdesk/logo.jpg

2. edit your Hesk's header.txt file with the code you will find at
https://www.hesk.com/knowledgebase/?article=62

3. make sure you modify the code to link to your logo image

If you can't get it to work, you may want to ask someone who has access to your help desk and understands HTML to have a look.
Klemen, creator of HESK and PHPJunkyardWas this helpful? You can buy me a drink here Image

Image You should follow me on Twitter here

Help desk software | Cloud help desk | Guestbook | Link manager | Click counter | more PHP Scripts ...

Also browse for php hosting companies, read php books, find php resources and use webmaster tools
ithelpdesk.hsvp
Posts: 10
Joined: Sat Mar 18, 2023 6:50 am

Re: change logo in hesk

Post by ithelpdesk.hsvp »

Thanks friend, its working fine now, very thankful to you for your help
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