Mail doesn't works

Helpdesk for my helpdesk software

Moderator: mkoch227

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hellraiser
Posts: 2
Joined: Mon Feb 06, 2023 12:46 pm

Mail doesn't works

Post by hellraiser »

Hello,

Since i upgrade to the latest of hesk , i don't receive any mails.

According to smtp test it's ok. (Success: Connection successful! ) but when i reply to an ticket i have this error:

"Note: Could not send email notifications. Please notify webmaster at xxxx@xxxx.xx"

Someone have an idea about this problem?

Thx in advance.
Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Mail doesn't works

Post by Klemen »

Turn on Debug mode in Admin > Settings > Help desk, then try again - what does the email notice say now?
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hellraiser
Posts: 2
Joined: Mon Feb 06, 2023 12:46 pm

Re: Mail doesn't works

Post by hellraiser »

Thanks for debug option, i was blind because i didn't see this option before.

My problem is fixed, it's was a problem with my sendmail -_-'

Thanks :)
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