IMAP fetching stopped working

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shadedk
Posts: 35
Joined: Fri Aug 07, 2020 1:17 pm

IMAP fetching stopped working

Post by shadedk »

Version of script: 3.4.1
Hosting company: In-House

Write your message below:

IMAP fetching has stopped working, I think it was after the 3.4.0 update, tried updating to 3.4.1 with no luck. I do remember to have gotten a modificed file for it once, but cannot find it on the forums.

If I test the fetching in the GUI, it says:
Kerberos error: No Kerberos credentials available (default cache: FILE:/tmp/krb5cc_33) (try running kinit) for mail.server.name

Kind Regards
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: IMAP fetching stopped working

Post by Klemen »

Does this help?
https://hesk.com/extras/hesk3/hesk341_imap_GSSAPI.zip

Place the HeskIMAP.php file into your Hesk's /inc/mail/imap folder then test again.
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shadedk
Posts: 35
Joined: Fri Aug 07, 2020 1:17 pm

Re: IMAP fetching stopped working

Post by shadedk »

That fixed the settings, now I can test/update/save setting without any problems. Do I need to apply that patch for each update?
Klemen
Site Admin
Posts: 10139
Joined: Fri Feb 11, 2005 4:04 pm

Re: IMAP fetching stopped working

Post by Klemen »

That's technically a server-side issue; this patch only disables an authentication method that fails to work on your mail server.

We'll see if we can add a way to disable the GSSAPI method in the settings in the future, but until that happens, you will need to manually apply the patch when the HeskIMAP.php file changes, yes.
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