Export Ticket Function

[itmanager]

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Hi, I see there is an export ticket function, does this remove the ticket/s when exported or is it just a copy? How do I import them form the .xml file?

Many Thanks

[Klemen]

It's a copy, nothing is deleted from the database.

The XML is in a format that can be opened in Excel. There you can convert it to the format you need.

[itmanager]

Ok thanks