Auto Assign ticket from specify email address or domain

Helpdesk for my helpdesk software

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szilagyi.sandor
Posts: 1
Joined: Mon Feb 21, 2022 10:29 am

Auto Assign ticket from specify email address or domain

Post by szilagyi.sandor »

Hi everyone,

I want to create auto assign tickets if it send from specify email address or domain. How can i create it?
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Klemen
Site Admin
Posts: 10142
Joined: Fri Feb 11, 2005 4:04 pm

Re: Auto Assign ticket from specify email address or domain

Post by Klemen »

That's not something supported in Hesk, you would have to manually modify ticket submission logic to achieve this.
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