Make tickets with custom statuses be treated as "resolved"

[michalhana99]

Version of script: 3.2.4

Can anyone guide me in terms of setting some of the custom Status I've created to be treated as resolved when tickets are assigned to these custom statuses?

[Klemen]

That's not something supported at the moment; a ticket needs to have the status "Resolved" to be considered as closed/resolved.

We do plan on making this more flexible in the future though.